Shipping Policy

At Luzz.in, we are committed to delivering your favorite fashion jewelry to you quickly and safely. Please read our shipping policy to understand delivery timelines, charges, and other important details.

1. Shipping Locations

We currently ship across India. International shipping is not available at this time, but we are working on expanding our reach soon!

2. Processing Time

  • Orders are processed within 1-2 business days (excluding Sundays & public holidays).

  • During high-demand seasons (sales or festive periods), processing may take 3-5 business days due to increased order volume.

3. Estimated Delivery Time

🚚 Standard Shipping: 5-7 business days (Metros & Major Cities)
🚀 Express Shipping: 2-4 business days (Select locations, additional charges apply)
🏡 Remote & Rural Areas: 7-10 business days

📍 You will receive a tracking link via email/SMS once your order is shipped.

4. Shipping Charges

  • Free Shipping on all orders

💡 Shipping charges (if applicable) will be displayed at checkout before payment.

5. Order Tracking

Once your order is shipped, you will receive an email/SMS with the tracking details. You can track your order using the [Track My Order] section on our website.

6. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated time, please contact us at [info@luzz.in].

  • In case of lost shipments, we will initiate an investigation with the courier service and provide a resolution.

7. Important Shipping Notes

  • Orders are not shipped or delivered on Sundays or public holidays.

  • Please ensure that your shipping address is correct. Luzz.in is not responsible for delays due to incorrect addresses.

  • If a package is returned due to an incorrect address or non-availability, re-shipping charges may apply.

8. Contact Us

For any shipping-related inquiries, feel free to reach out to us:

📧 Email: [info@luzz.in]
📞 Phone: [+91-81046 96067]
📅 Available [Mon – Sat 10 AM To 7 PM]

Thank you for shopping with Luzz.in! We appreciate your trust and strive to deliver your orders with care. 💖✨