Privacy Policy

Welcome to Luzz.in! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

By accessing Luzz.in, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect the following types of personal data:

A. Information You Provide

  • Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely via third-party gateways)

  • Account Details (if you create an account)

B. Information We Collect Automatically

  • IP Address

  • Browser & Device Information

  • Cookies and Tracking Data (to improve user experience)

  • Order & Browsing History on our website

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill your orders

  • To provide customer support and respond to inquiries

  • To personalize user experience and improve our website

  • To send order confirmations, shipping updates, and promotional offers (only with consent)

  • To prevent fraudulent transactions and ensure security

  • To comply with legal obligations and resolve disputes

3. Cookies & Tracking Technologies

  • Cookies: We use cookies to enhance user experience, remember preferences, and track website performance.

  • Third-Party Tracking: We may use Google Analytics or similar tools to analyze website traffic.

  • You can disable cookies through your browser settings, but some website features may not function properly.

4. Data Sharing & Third-Party Services

We do not sell or rent your personal information. However, we may share data with:

  • Payment Gateways: For secure payment processing

  • Shipping Partners: To fulfill deliveries

  • Marketing & Analytics Providers: To improve our services and customer experience

  • Legal Authorities: If required by law or to prevent fraud

All third-party services are required to protect your data and comply with privacy regulations.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data

  • Opt-out of marketing emails (unsubscribe link included)

  • Disable cookies through browser settings

  • Request a copy of the data we store about you

For any requests regarding your data, please contact us at [info@luzz.in].

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If we discover such information, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of Luzz.in signifies acceptance of the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: [info@luzz.in]
📞 Phone: +91 – 81046 96067